@import"https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700&display=swap";:root{--bg-main-from: #ffffff;--bg-main-to: #eef2f8;--bg-card: rgba(255, 255, 255, .72);--bg-card-solid: #ffffff;--bg-navbar: rgba(255, 255, 255, .75);--bg-input: rgba(15, 23, 42, .035);--bg-surface-subtle: rgba(15, 23, 42, .03);--bg-surface-hover: rgba(15, 23, 42, .05);--bg-row-hover: rgba(15, 23, 42, .025);--bg-btn-secondary: rgba(15, 23, 42, .04);--bg-btn-secondary-hover: rgba(15, 23, 42, .08);--bg-overlay: rgba(15, 23, 42, .45);--bg-brand-capsule: #0f172a;--primary: #6366f1;--primary-hover: #4f46e5;--primary-glow: rgba(99, 102, 241, .16);--primary-tint: rgba(99, 102, 241, .1);--primary-tint-border: rgba(99, 102, 241, .25);--brand-gradient: linear-gradient(135deg, var(--primary), var(--primary-hover));--success: #10b981;--success-glow: rgba(16, 185, 129, .16);--danger: #ef4444;--danger-hover: #dc2626;--danger-glow: rgba(239, 68, 68, .16);--warning: #f59e0b;--warning-glow: rgba(245, 158, 11, .16);--text-main: #0f172a;--text-muted: #475569;--text-inverse: #ffffff;--border: rgba(15, 23, 42, .1);--border-focus: rgba(99, 102, 241, .4);--font-sans: "Outfit", system-ui, -apple-system, sans-serif;--transition-smooth: all .3s cubic-bezier(.4, 0, .2, 1);--shadow-lg: 0 10px 25px -5px rgba(15, 23, 42, .12), 0 8px 10px -6px rgba(15, 23, 42, .08);--shadow-card: 0 4px 24px rgba(15, 23, 42, .06);--hue-red-bg: rgba(239, 68, 68, .12);--hue-red-text: #b91c1c;--hue-red-border: rgba(239, 68, 68, .28);--hue-red-pulse: rgba(239, 68, 68, .4);--hue-amber-bg: rgba(245, 158, 11, .14);--hue-amber-text: #92400e;--hue-amber-border: rgba(245, 158, 11, .3);--hue-green-bg: rgba(16, 185, 129, .12);--hue-green-text: #15803d;--hue-green-border: rgba(16, 185, 129, .28);--hue-blue-bg: rgba(59, 130, 246, .12);--hue-blue-text: #1d4ed8;--hue-blue-border: rgba(59, 130, 246, .28);--hue-purple-bg: rgba(168, 85, 247, .12);--hue-purple-text: #6d28d9;--hue-purple-border: rgba(168, 85, 247, .28);--hue-gray-bg: rgba(100, 116, 139, .12);--hue-gray-text: #475569;--hue-gray-border: rgba(100, 116, 139, .28);--chart-series-1: #3b82f6;--chart-series-2: var(--success);--chart-cat-1: #0088fe;--chart-cat-2: #00c49f;--chart-cat-3: #ffbb28;--chart-cat-4: #ff8042;--chart-cat-5: #a28dff;--chart-cat-6: #ff66b2;--border-color: var(--border);--success-main: var(--success);--danger-main: var(--danger);--warning-main: var(--warning);--primary-main: var(--primary);--background-nav: var(--bg-navbar)}*{box-sizing:border-box;margin:0;padding:0}body{background:linear-gradient(180deg,var(--bg-main-from) 0%,var(--bg-main-to) 100%);color:var(--text-main);font-family:var(--font-sans);min-height:100vh;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;overflow-x:hidden}#root{width:100%;max-width:100%;margin:0;min-height:100vh;display:flex;flex-direction:column}.glass-panel{background:var(--bg-card);backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow-card)}h1,h2,h3,h4,h5,h6{font-weight:600;letter-spacing:-.02em;color:var(--text-main)}.form-group{margin-bottom:20px;display:flex;flex-direction:column;gap:8px;text-align:left}.form-label{font-size:14px;font-weight:500;color:var(--text-muted)}.input-field{width:100%;padding:12px 16px;background:var(--bg-input);border:1px solid var(--border);border-radius:10px;color:var(--text-main);font-family:var(--font-sans);font-size:15px;transition:var(--transition-smooth)}.input-field:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-glow)}.input-field:disabled{opacity:1;background:var(--bg-surface-subtle);color:var(--text-muted);cursor:not-allowed}.btn{display:inline-flex;align-items:center;justify-content:center;padding:12px 24px;font-family:var(--font-sans);font-size:15px;font-weight:600;border-radius:10px;border:none;cursor:pointer;transition:var(--transition-smooth);gap:8px;text-decoration:none}.btn-primary{background:var(--primary);color:var(--text-inverse);box-shadow:0 4px 14px var(--primary-glow)}.btn-primary:hover{background:var(--primary-hover);transform:translateY(-1px);box-shadow:0 6px 20px var(--primary-glow)}.btn-primary:active{transform:translateY(0)}.btn-secondary{background:var(--bg-btn-secondary);color:var(--text-main);border:1px solid var(--border)}.btn-secondary:hover{background:var(--bg-btn-secondary-hover);transform:translateY(-1px)}.btn-danger{background:var(--danger);color:var(--text-inverse);box-shadow:0 4px 14px var(--danger-glow)}.btn-danger:hover{background:var(--danger-hover);transform:translateY(-1px);box-shadow:0 6px 20px var(--danger-glow)}.btn:disabled{opacity:.5;cursor:not-allowed;transform:none!important;box-shadow:none!important}.dashboard-layout{display:flex;min-height:100vh}.sidebar{width:260px;background-color:var(--bg-card-solid);border-right:1px solid var(--border);display:flex;flex-direction:column;padding:24px;flex-shrink:0}.main-content{flex-grow:1;padding:40px;overflow-y:auto;background:transparent}.navbar{height:70px;display:flex;align-items:center;justify-content:space-between;padding:0 40px;background:var(--bg-navbar);backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:100}.nav-brand{font-size:20px;font-weight:700;letter-spacing:-.03em;background:var(--brand-gradient);-webkit-background-clip:text;-webkit-text-fill-color:transparent;display:flex;align-items:center;gap:10px}.nav-brand span{font-weight:300;color:var(--text-muted)}.brand-logo-capsule{display:inline-flex;align-items:center;justify-content:center;background:var(--bg-brand-capsule);border-radius:12px;padding:6px 14px}.nav-links{display:flex;gap:16px;order:2}.navbar-user{display:flex;align-items:center;gap:20px;order:4}.navbar .notification-bell-wrapper{order:3}.nav-link{color:var(--text-muted);text-decoration:none;font-size:14px;font-weight:500;padding:8px 16px;border-radius:8px;transition:var(--transition-smooth)}.nav-link:hover{color:var(--text-main);background:var(--bg-surface-hover)}.nav-link.active{color:var(--text-main);background:var(--primary-tint);border:1px solid var(--primary-tint-border)}.user-badge{display:inline-flex;align-items:center;padding:4px 10px;border-radius:9999px;font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.05em}.badge-admin{background:var(--hue-red-bg);color:var(--hue-red-text);border:1px solid var(--hue-red-border)}.badge-diretor{background:var(--hue-amber-bg);color:var(--hue-amber-text);border:1px solid var(--hue-amber-border)}.badge-gestor{background:var(--hue-green-bg);color:var(--hue-green-text);border:1px solid var(--hue-green-border)}.badge-tecnico{background:var(--hue-blue-bg);color:var(--hue-blue-text);border:1px solid var(--hue-blue-border)}.badge-solicitante{background:var(--hue-gray-bg);color:var(--hue-gray-text);border:1px solid var(--hue-gray-border)}.data-table-container{overflow-x:auto;margin-top:24px}.data-table{width:100%;min-width:640px;border-collapse:collapse;text-align:left}.data-table th{padding:16px 24px;font-size:13px;font-weight:600;text-transform:uppercase;color:var(--text-muted);letter-spacing:.05em;border-bottom:1px solid var(--border);background:var(--bg-surface-subtle)}.data-table td{padding:18px 24px;font-size:15px;border-bottom:1px solid var(--border);color:var(--text-main);transition:var(--transition-smooth)}.data-table tr:hover td{background:var(--bg-row-hover)}.alert{padding:16px 20px;border-radius:12px;margin-bottom:24px;font-size:14px;display:flex;align-items:center;gap:12px;text-align:left;border:1px solid transparent}.alert-danger{background:var(--hue-red-bg);color:var(--hue-red-text);border-color:var(--hue-red-border)}.alert-success{background:var(--hue-green-bg);color:var(--hue-green-text);border-color:var(--hue-green-border)}.alert-warning{background:var(--hue-amber-bg);color:var(--hue-amber-text);border-color:var(--hue-amber-border)}.modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:var(--bg-overlay);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:1000;animation:fadeIn .2s ease}.modal-content{width:500px;max-width:90%;padding:32px;position:relative;animation:slideUp .3s cubic-bezier(.16,1,.3,1)}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUp{0%{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}.flex-row-between{display:flex;justify-content:space-between;align-items:center}.mt-24{margin-top:24px}.mb-24{margin-bottom:24px}.text-center{text-align:center}.gap-12{gap:12px}.status-badge{display:inline-flex;align-items:center;padding:4px 10px;border-radius:9999px;font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.05em}.badge-aberto{background:var(--hue-blue-bg);color:var(--hue-blue-text);border:1px solid var(--hue-blue-border)}.badge-andamento{background:var(--hue-amber-bg);color:var(--hue-amber-text);border:1px solid var(--hue-amber-border)}.badge-aguardando{background:var(--hue-purple-bg);color:var(--hue-purple-text);border:1px solid var(--hue-purple-border)}.badge-resolvido{background:var(--hue-green-bg);color:var(--hue-green-text);border:1px solid var(--hue-green-border)}.badge-fechado{background:var(--hue-gray-bg);color:var(--hue-gray-text);border:1px solid var(--hue-gray-border)}.badge-reaberto{background:var(--hue-red-bg);color:var(--hue-red-text);border:1px solid var(--hue-red-border)}.urgencia-badge{display:inline-flex;align-items:center;padding:4px 10px;border-radius:9999px;font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.05em}.badge-urgencia-baixa{background:var(--hue-green-bg);color:var(--hue-green-text);border:1px solid var(--hue-green-border)}.badge-urgencia-media{background:var(--hue-blue-bg);color:var(--hue-blue-text);border:1px solid var(--hue-blue-border)}.badge-urgencia-alta{background:var(--hue-amber-bg);color:var(--hue-amber-text);border:1px solid var(--hue-amber-border)}.badge-urgencia-critica{background:var(--hue-red-bg);color:var(--hue-red-text);border:1px solid var(--hue-red-border);animation:pulse-border 2s infinite}@keyframes pulse-border{0%{box-shadow:0 0 0 0 var(--hue-red-pulse)}70%{box-shadow:0 0 0 6px transparent}to{box-shadow:0 0 0 0 transparent}}.page-title{font-size:32px;margin-bottom:8px}.auth-panel{width:100%;max-width:420px}.auth-panel--wide{max-width:460px}.filter-bar{display:flex;gap:16px;flex-wrap:wrap}.filter-field-grow{flex-grow:1;min-width:250px}.filter-field{width:200px}.status-filter{display:flex;flex-wrap:wrap;align-items:center;gap:8px;width:100%}.status-filter-label{font-size:13px;font-weight:600;color:var(--text-muted);margin-right:4px}.status-chip{padding:6px 12px;border-radius:999px;border:1px solid var(--border);background:transparent;color:var(--text-muted);font-family:var(--font-sans);font-size:13px;cursor:pointer;transition:var(--transition-smooth)}.status-chip[aria-pressed=true]{border-color:var(--primary);background:var(--primary-glow);color:var(--text-main);font-weight:600}.status-chip:focus-visible,.status-card-link:focus-visible{outline:2px solid var(--primary);outline-offset:2px}.status-card-link{display:block;color:inherit;text-decoration:none;border-radius:16px}.grid-2-1{display:grid;grid-template-columns:2fr 1fr;gap:32px;align-items:start}.grid-1-1{display:grid;grid-template-columns:1fr 1fr;gap:16px}.col-numero{padding-left:24px;width:90px}.col-anexo{text-align:center;width:70px}.col-acoes{padding-right:24px;text-align:right;width:120px}.ticket-cards{display:none;flex-direction:column;gap:16px}.ticket-card{padding:20px;display:flex;flex-direction:column;gap:10px}.ticket-card-header{display:flex;justify-content:space-between;align-items:center;gap:12px}.ticket-card-numero{font-family:monospace;font-weight:700;color:var(--text-main)}.ticket-card-title{font-weight:500;color:var(--text-main);font-size:15px}.ticket-card-meta{display:flex;justify-content:space-between;gap:12px;font-size:13px;color:var(--text-muted)}.ticket-card-footer{display:flex;justify-content:space-between;align-items:center;gap:12px}.ticket-card-bottom{display:flex;justify-content:space-between;align-items:center;gap:12px;padding-top:10px;border-top:1px solid var(--border)}.ticket-card-data{font-size:12px;color:var(--text-muted)}.notification-bell-wrapper{position:relative;display:inline-block}.notification-dropdown{position:absolute;top:46px;right:0;width:360px;max-height:480px;z-index:1000}.nav-toggle{display:none;background:none;border:none;color:var(--text-main);font-size:22px;cursor:pointer;align-items:center;justify-content:center;min-height:44px;min-width:44px;border-radius:8px;order:5}.nav-toggle:hover{background:var(--bg-surface-hover)}.nav-collapsible{display:contents}@media (max-width: 1024px){.main-content{padding:24px}.page-title{font-size:26px}.navbar{height:auto;min-height:70px;padding:0 20px;flex-wrap:wrap}.nav-toggle{display:flex}.nav-collapsible{display:none;order:10;width:100%}.nav-collapsible.nav-open{display:flex;flex-direction:column}.nav-links{flex-direction:column;width:100%;gap:4px;padding-top:12px}.nav-link{width:100%;padding:12px 16px}.navbar-user{flex-direction:column;align-items:flex-start;width:100%;gap:12px;padding:16px 0;margin-top:8px;border-top:1px solid var(--border)}.btn,.nav-link,.input-field{min-height:44px}.grid-2-1{grid-template-columns:1fr}.ticket-actions-panel{position:static!important}}@media (max-width: 640px){.main-content{padding:16px}.page-title{font-size:22px}.auth-panel,.auth-panel--wide{max-width:100%}.filter-bar{flex-direction:column}.filter-field,.filter-field-grow{width:100%;min-width:0}.grid-1-1{grid-template-columns:1fr}.ticket-table-wrapper{display:none}.ticket-cards{display:flex}.notification-dropdown{position:fixed;top:64px;left:12px;right:12px;width:auto;max-height:70vh}}.timeline{position:relative;padding-left:32px;margin-top:24px}.timeline:before{content:"";position:absolute;left:11px;top:8px;bottom:8px;width:2px;background:var(--border)}.timeline-item{position:relative;margin-bottom:24px}.timeline-item:last-child{margin-bottom:0}.timeline-marker{position:absolute;left:-32px;top:4px;width:24px;height:24px;border-radius:50%;background:var(--bg-card-solid);border:2px solid var(--border);display:flex;align-items:center;justify-content:center;font-size:12px}.timeline-content{background:var(--bg-surface-subtle);border:1px solid var(--border);border-radius:12px;padding:16px}.timeline-title{font-size:14px;font-weight:600;color:var(--text-main);margin-bottom:4px}.timeline-time{font-size:12px;color:var(--text-muted)}